Privacy Statement
Privacyverklaring / Privacy statement
English
Privacy Statement
Last updated: August 31, 2026
Who we are
Stichting Trans In Eigen Hand, registered with the Chamber of Commerce under number 90357582.
For anything related to privacy: privacy@transineigenhand.nl.
We do not publish a physical address. It is the home address of one of our board members, and given what we do and who we do it for, we keep it private. We are easily reachable by email.
The short answer
We collect as little as possible. We don't sell anything and we don't share anything for advertising. There is no Google on this site — no Analytics, no Fonts, no Maps. Whatever you fill out on a form, we use for that specific purpose and nothing else.
That is no coincidence. Some of the people reading this site have good reasons to be careful about what is recorded about them. The site was built with that in mind.
What you fill out yourself
Registering a practice for the map
What we ask: the name and address of the practice, and if you know them, the website, phone number, and what care they provide. You can include a note. Your own email address is optional.
Why: to verify that the information is correct before the practice is added to the map, and to be able to ask you a question if something is unclear.
What we do with it: after verification, the practice details are added to the map. These are business details of a practice, not data about you.
We do not publish your email address. You won't be added to a list, and we delete it as soon as the verification is complete. The fact that you wrote to us about this is sensitive information in itself — especially if you mention that you are trans yourself.
How long: practice details remain as long as the practice is on the map. Your email address disappears after the verification.
Do not include any medical data about yourself in the notes. We don't ask for it and we don't need it.
Signing up for the webinar series
What we ask: your name and email address, and optionally your practice, city, role, how many people you want to bring, and what you want to talk about.
Why: to let you know when the series begins and to determine the topics of the webinars.
How long: until the series has concluded. After that, we delete the list.
You will not be added to a newsletter list. Your email address is for this webinar and nothing else.
The contact form
What we ask: your name, your email address, what your question is about, and your message.
Why: to be able to answer your question.
What we do with it: your message is received by the people who answer the mail, and it is also stored on our own server. The latter is because email sometimes fails quietly — a message that is only emailed can disappear without anyone noticing. We want to avoid that when you are asking us for help.
How long: we delete your message as soon as your question has been handled, and in any case within a year.
About sensitive information: you don't have to tell us anything about your health to ask a question. If you do anyway — it happens, and it's understandable — it stays with the people answering your question and is deleted once that is finished.
The newsletter
Our newsletter runs through HubSpot. Only what is necessary to send you the newsletter is stored there. You can unsubscribe using the link at the bottom of every email; your data is then removed.
HubSpot is a US company. Your email address is therefore processed outside the European Union.
We also post messages on Substack. If you subscribe there, you are doing so with Substack and not with us — their privacy policy applies.
Donating
Donations are handled via Stripe, on their own platform. Your payment details do not enter our site and we do not see them.
What happens without you filling anything out
The map
The map of trans-friendly GPs fetches map imagery from OpenStreetMap. In doing so, OpenStreetMap sees your IP address, just like every website you visit. The mapping software itself is hosted on our own server.
We deliberately chose not to use Google Maps. That saves a lot of tracking, but it doesn't make the map entirely private. If you want to view the practices without anything being requested outside of this site, use the list below the map — that comes from our own server.
Videos
Videos are hosted on Vimeo and only load when you click on them. Until you do, Vimeo doesn't know you're viewing the page.
Fonts
Our fonts are hosted on our own server. Nothing goes to Google Fonts.
Visitor statistics
We use Plausible to measure how many people visit the site and which pages they read. This happens without cookies, without tracking you across websites, and without data that can be traced back to you. The data is stored on servers in the European Union.
Security
We use Wordfence to protect the site against attacks. IP addresses and failed login attempts are temporarily recorded for this purpose. You cannot block an attack without that. We do not use that data for anything else.
Cookies
We do not use cookies to track you. WordPress places cookies when you log in to the admin area, and Wordfence may place one for security. As a visitor, you won't notice any of this.
Who else processes your data
| Service | Purpose | Location |
|---|---|---|
| TransIP | hosting of the site and the database | Netherlands |
| Google Workspace | our email, and the mail sent by the site | EU / US |
| Plausible | visitor statistics | EU |
| OpenStreetMap | map imagery on the map | EU |
| Vimeo | videos, only after clicking | US |
| HubSpot | the newsletter | US |
| Substack | publications | US |
| Stripe | donations, on their own platform | EU / US |
We have a data processing agreement with TransIP.
Your rights
You can always ask us:
- what data we have about you
- to correct it if something is wrong
- to delete it
- to stop using it
Email privacy@transineigenhand.nl. We respond within a month, usually much faster.
If you disagree with how we handle your data, you can file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority - autoriteitpersoonsgegevens.nl). We would rather hear from you first so we can resolve it.
Changes
If anything changes regarding what we collect, we will update this page and change the date at the top.
ENGLISH
Privacy Statement
Last updated: August 31, 2026
Who we are
Stichting Trans In Eigen Hand, registered with the Dutch Chamber of Commerce under number 90357582.
For anything to do with privacy: privacy@transineigenhand.nl.
We do not publish a street address. It is the home address of one of our board members, and given what we do and who we do it for, we keep it private. Email reaches us reliably.
The short answer
We collect as little as possible. We do not sell anything on and we do not share anything for advertising. There is no Google on this site — no Analytics, no Fonts, no Maps. What you enter in a form is used for that one purpose and nothing else.
That is not accidental. Some of the people reading this site have good reasons to be careful about what gets recorded about them. The site is built around that.
What you fill in yourself
Submitting a practice for the map
What we ask: the name and address of the practice, and if you know them the website, phone number and what care they provide. You can add a note. Your own email address is optional.
Why: so we can check the details before the practice goes on the map, and ask you a question if something is unclear.
What we do with it: after checking, the practice details go on the map. Those are business details of a practice, not information about you.
We do not publish your email address. You are not added to any list, and we delete it once the check is done. The fact that you wrote to us about this is sensitive in itself — particularly if you mention that you are trans.
How long: practice details stay as long as the practice is on the map. Your email address goes once the check is complete.
Please do not write medical details about yourself in the notes. We do not ask for them and we do not need them.
Registering for the webinar series
What we ask: your name and email address, and optionally your practice, town, role, how many of you would attend and what you would like covered.
Why: to tell you when the series starts, and to decide what the webinars cover.
How long: until the series has run. Then we delete the list.
You are not added to a newsletter list. Your email address is for this webinar and nothing else.
The contact form
What we ask: your name, your email address, what your question is about, and your message.
Why: so we can answer your question.
What we do with it: your message reaches the people who answer the post, and is also stored on our own server. The second part is because email sometimes fails quietly — a message that is only emailed can disappear without anyone noticing. We would rather that did not happen when you are asking us for help.
How long: we delete your message once your question has been dealt with, and within a year in any case.
About sensitive information: you do not have to tell us anything about your health in order to ask a question. If you do — people do, and it is understandable — it stays with the people answering you, and goes once that is done.
The newsletter
Our newsletter runs on HubSpot. It holds only what is needed to send you the newsletter. You unsubscribe with the link at the bottom of any mail, and your details are removed.
HubSpot is a US company, so your email address is processed outside the European Union.
We also post on Substack. If you subscribe there, you are subscribing with Substack rather than with us, and their privacy policy applies.
Donating
Donations go through Stripe, on their own platform. Your payment details never reach our site and we do not see them.
What happens without you entering anything
The map
The map of trans-friendly GPs fetches map images from OpenStreetMap, which sees your IP address in the process, as does every website you visit. The mapping software itself is served from our own server.
We deliberately did not use Google Maps. That avoids a great deal of tracking, but it does not make the map entirely private. If you would rather browse the practices without anything being requested outside this site, use the list below the map — that comes from our own server.
Videos
Videos are hosted on Vimeo and only load when you click them. Until you do, Vimeo does not know you are looking at the page.
Typefaces
Our fonts are served from our own server. Nothing goes to Google Fonts.
Visitor numbers
We use Plausible to measure how many people visit and which pages they read. It works without cookies, without tracking you between websites, and without storing anything that identifies you. The data sits on servers in the European Union.
Security
We use Wordfence to protect the site against attacks. It temporarily records IP addresses and failed login attempts — you cannot block an attack without that. We do not use those records for anything else.
Cookies
We use no tracking cookies. WordPress sets cookies when you log in to the admin area, and Wordfence may set one for security. As a visitor you encounter neither.
Who else processes your data
| Service | For | Where |
|---|---|---|
| TransIP | hosting the site and database | Netherlands |
| Google Workspace | our email, and mail sent by the site | EU / US |
| Plausible | visitor numbers | EU |
| OpenStreetMap | map imagery | EU |
| Vimeo | videos, only after you click | US |
| HubSpot | the newsletter | US |
| Substack | posts | US |
| Stripe | donations, on their own platform | EU / US |
We have a data processing agreement with TransIP.
Your rights
You can always ask us:
- what data we hold about you
- to correct it if something is wrong
- to delete it
- to stop using it
Email privacy@transineigenhand.nl. We respond within a month, usually much sooner.
If you disagree with how we handle your data, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl). We would rather hear it from you first so we can put it right.
Changes
If what we collect changes, we update this page and change the date at the top.